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AprilAire Warranty Information

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Warranty Information

  • For warranty claims and/or to return parts, contact your wholesale distributor.
  • For full warranty details and limitations, see the individual Owner's Manuals.
  • For dehumidifiers only, contact AprilAire Technical Support at 800.334.6011 to troubleshoot issues. Prior authorization is required for a warranty claim.


What Is Covered

The exclusive obligation of AprilAire under this Limited Warranty shall be, at the sole discretion of AprilAire, to supply, without charge, a replacement for any component or product which is found to be defective. A defective part will be replaced pursuant to this Limited Warranty with a genuine AprilAire part. A defective product will be replaced pursuant to this Limited Warranty with a new AprilAire product of equal or similar features and functionality if the original product has been discontinued or is no longer available.


Not Covered by the Limited Warranty

  • Consumable or maintenance products, such as, but not limited to: Air Filters, Evaporative Humidifier Water Panels, Steam Canisters, or Steam Humidifier Electrode Wires.
  • Products purchased from third parties that were previously used, such as previously-used products purchased from eBay, similar third party/auction sites, or individuals selling used products.
  • Labor charges, shipping costs, removal fees, service fees, or reinstallation costs.
  • Materials furnished by the installer.
  • Damage caused by misuse, abuse, improper installation, or failing to install, use, or maintain the product in accordance with the instructions provided.
  • Damage to HVAC equipment caused by improper installation(s) or misapplication installation(s).
  • Damage caused by modifications, changes, repurposing, or alterations to the AprilAire product.
  • Extended warranties or satisfaction guarantees offered by third parties.
  • Cosmetic damage or normal wear and tear, including, but not limited to: scratches, peeling finish, or dents that do not impede the mechanical functionality of the product.
  • Damage caused by acts of nature, including but not limited to: fire, collision, flood, wind, power surge, lighting strike, or mold.
  • Damage caused during transit.
  • Damage caused during installation due to failure to follow local, state, or federal laws, statutes, codes, or ordinances.
  • Damage caused by defects in materials furnished by the installer.