Total Home Performance, located on Maryland’s Eastern Shore, utilizes a science-based, top-down approach in creating healthy homes for its clients. They see their customers as their neighbors, utilizing a no-pressure sales technique to provide the best solution, not just the one that’s going to make the biggest impact on the bottom line. They provide an informative and visual-based process that walks the homeowner through any issues they’ve spotted and how they can be addressed based on the latest building science principles.
Total Home Performance Grows Steadily
Over the last 13 years, Total Home has steadily grown from an energy audit service to a full-service home performance contractor. While its growth has led to expanded expertise, more employees, and more infrastructure, the company has remained true to its humble roots to make a positive impact on the lives of homeowners they service. Many of the company’s employees have been with them since the beginning, creating a unique family atmosphere that leaves owner Matthew Hargrove proud.
“We are a true family here. We have committed our lives to this business…We feel very fortunate and proud to not only be supporting this amount of people but providing this type of work that is of such great benefit to our customers.”
Like many other home performance contractors, Total Home Performance has seen increased demand for its services since the COVID-19 pandemic. More homeowners are concerned about their home’s indoor air quality and if their home is making them sick.
Healthy Home Assessments Help Homeowners
As a result, Total Home Performance began offering healthy home assessments to evaluate the health and safety issues that could be negatively impacting homeowners. This begins with a visual inspection of the property to identify things like moisture, mold, pest intrusion, or other potential contaminants. Based on this inspection, they can perform specific tests for things like volatile organic compounds (VOCs), mold, and moisture to pinpoint the root cause and lay out a plan to eradicate these issues.
Humidity control is especially vital for many homeowners along the eastern shore since they butt up against the Chesapeake Bay and other inlets leaving them vulnerable to the impacts of excess humidity like mold, mildew, discomfort, and structural damage.
The Big Three
The Total Home team also shores up any poorly insulated areas ensuring the home is energy-efficient and protected from whatever mother nature may throw its way. Sealing up the house also helps create a perfect structure for Total Home Performance to apply, what Hargrove calls “The Big Three”—ventilation, filtration, and moisture management strategy—which helps eliminate household viruses, VOCs, and other health issues within the home.
